Real estate agents in New South Wales (NSW) face increasing challenges with compliance requirements, especially with the verification of identity (VOI) process.
This traditionally cumbersome, multi-step procedure often spans days, causing delays, errors, and client frustration. These challenges lead to lost time, reduced trust, and, in some cases, lost clients.
Agents juggling high workloads know these inefficiencies all too well. Time spent chasing documents and verifying identities could be better spent focusing on clients and growing their businesses.
However, it doesn’t have to be this way. FLK it over, a seamless platform designed to simplify compliance, streamline workflows, and deliver an exceptional client experience, has set new standards for the verification of identity for NSW agents.
By reducing the back-and-forth touchpoints involved in the VOI process, FLK it over enables agents to save valuable time, boost productivity, and most importantly, maintain client trust and satisfaction.
Revolutionizing compliance with FLK it over
Since 1 July 2024, agents in NSW have faced increased VOI requirements—they must now adhere to strict guidelines on handling, securing, and destroying sensitive client data. These new standards have raised the stakes for real estate professionals, making efficiency and security critical.
FLK it over addresses these challenges with its new VOI functionality. What used to take several days and multiple touchpoints is now a streamlined, single-session process. With FLK it over, agents can:
- Collect and verify documents in one session
Agents can complete the entire verification process in one seamless session, reducing the need for time-consuming follow-ups and improving client satisfaction. This means less waiting time and fewer delays, allowing agents to focus on other essential tasks.
- Automatically create an audit trail
FLK it over automatically generates a secure, comprehensive audit trail for each verification process, ensuring that compliance requirements are met without the risk of human error. This feature simplifies record-keeping and makes it easy to retrieve documentation when needed for audits.
- Comply with updated supervision guidelines
FLK it over has designed a process that ensures your agency complies with the updated supervision guidelines and requirements around data collection, reviewing, and destruction. This tailored approach addresses data security and compliance without unnecessary complexity.
Why FLK it over is the best choice for real estate agents
FLK it over was built by real estate agents, for real estate agents.
Its deep understanding of the real estate industry allows it to address specific pain points while providing tailored, smart solutions.
Here’s why leading agencies like LJ Hooker, Ray White, and Raine & Horne trust FLK it over:
- Unlimited features with flexible plans
FLK it over offers unlimited templates, SMS signing, and agreements across all subscription plans. Its pricing model adjusts to your leasing activity, making it affordable for agencies of any size. - Real estate signature solutions
From lease agreements to property management documents, FLK it over simplifies document handling with mobile-friendly, e-signature capabilities that clients love. - Seamless integrations
The platform integrates with leading proptech tools, reducing manual data entry and allowing agents to send agreements faster. - Enhanced client experience
FLK it over’s mobile-first design enables clients to sign, review, and understand agreements with ease, increasing transparency and satisfaction.
The benefits of using FLK it over
- Time efficiency: Agents report saving up to 7.5 hours per week by reducing administrative tasks and speeding up workflows.
- Faster agreement returns: SMS-based signing accelerates response times by 47%, bypassing delays caused by cluttered inboxes.
- Improved accuracy: FLK it over reduces document errors by 80%, minimising compliance risks.
- Stronger compliance: Agents can confidently meet legal requirements while protecting sensitive client data.
- Eco-friendly practices: By reducing paper usage, FLK it over has saved 138 trees in just six months, contributing to a more sustainable approach.
Beyond compliance
FLK it over doesn’t stop at VOI compliance. The platform offers an extensive suite of tools designed for real estate workflows:
- Lease agreements: Simplify tenant onboarding with step-by-step guidance and streamlined signing.
- Renewals: Manage scheduling and tenant communication with a traffic-light system for renewal intentions.
- Office compliance: Keep teams aligned with customised templates and simplified document handling.
- Tenant communication: Provide tenants with an intuitive platform that enhances interactions and builds positive relationships.
Trusted by top agencies
FLK it over is trusted by Australia’s leading real estate professionals.
Agencies have reported improved workflows, stronger compliance outcomes, and better client relationships thanks to the platform’s innovative tools.
Anthony Bouzanis, National Property Management Operations Manager, shares, “FLK is a very trustworthy platform that is exceptionally easy and quick to use for our team, landlords, and tenants.”
Another agency notes, “FLK it over has made our daily tasks compliant and straightforward while improving the usability of our processes.”
Managing compliance doesn’t have to be complicated or time-consuming.
FLK it over makes the process faster, smarter, and more reliable, helping real estate agents focus on what they do best—serving their clients and closing deals.
By delivering a seamless and efficient solution, FLK it over strengthens trust and improves workflows across the board.
How to get started
At FLK it over, we are committed to making compliance and document management effortless for real estate professionals.
Our platform is free to try, with no credit card required. Book a demo today and let our team tailor the experience to your agency’s unique needs.
We’ll show you how FLK it over can simplify your workflows, address pain points, and help your agency thrive.
